Help with Speakle
Email: [email protected]
Write here about anything to do with using Speakle: signing in, your account, something that is not working, or a question about how a feature works. Feedback and ideas are welcome here too.
To help us answer quickly, please include:
- the email address you use for Speakle
- whether you are using the website or the app, and on which device
- what you expected to happen and what happened instead, with a screenshot if you can
Billing and refunds
Email: [email protected]
For questions about a payment, a subscription or a refund request. Please include the email address on your account. Who can get a refund, and how soon you need to ask, is explained in our Refund Policy. You can cancel a paid plan yourself from your dashboard at any time.
Privacy and your data
Email: [email protected]
For data requests, questions about how your information is used, privacy complaints, or to report a security vulnerability. We answer privacy requests within 30 days. Our Grievance Officer can be reached at the same address, and is named in the Privacy Policy.
Many requests do not need an email at all. From Settings you can export everything we hold about you, or delete your account, yourself and straight away. The account deletion page explains the steps.
Teachers and academies
To set up Speakle for your class or school, fill in the short form on Speakle for teachers, and we will reply within one working day. For other questions about teacher plans, write to [email protected].
Company details
- Service: Speakle, at speakle.ai
- Operated by: I CAN LEARN LLC, registered in Wyoming, USA
- Legal documents: Terms of Service, Privacy Policy, Refund Policy, Data Policy and Cookie Policy